Policies & General Info

GENERAL INFO

A 50% deposit is required upon booking with the balance charged 3 days prior to check-in.
CHECK-IN TIME: After 3 pm
CHECK-OUT TIME: 11 am (Late checkout option available)
Our cottages are designed for a maximum of 2 adults only.

NO OUTSIDE VISITORS PERMITTED. Students are welcome to visit with parents staying with us.

NO PETS - In order to maintain our high standard of cleanliness we have a NO PETS Policy, with the exception of Service and Support animals. Unauthorized Pet Fee is $100. There is no fee for Registered service and support animals. Unregistered service and support animals will incur a $40 per night Pet Fee.
If you are locked out, use the Ring Doorbell to contact the owners for access.

Post Checkout Fees may apply for damages when guests do not abide by posted policies.

WHAT WE SUPPLY:

All bed and bath linens
Toilet tissue, Kleenex, paper towels, and trash bags
Complimentary soap, shampoo and hand lotion
Dishes, glasses and flatware
Pots, pans and assorted cooking utensils
Assorted other kitchen and dining accessories
Iron, ironing board and hair dryer
Salt, pepper, and complimentary starter supply of coffee and tea bags
Firewood (in season, typically October through April or as temperatures warrant.)

*CANCELLATION POLICY

Cancellations received prior to 14 days of your stay will receive a full refund less a $65 Cancellation Fee.
Cancellations received within 14 days of your stay will receive a gift certificate for your deposit less a $65 Cancellation Fee. (Gift certificates are valid for 2 years from the date of cancellation)
Cancellations received within 72 hours of your stay will forfeit any deposits or gift certificates already redeemed.
Cancellations received less than 72 hours of your stay will be charged the full amount.

*MAY, OCTOBER, & FEDERAL HOLIDAYS:

Cancellations received prior to 30 days of your stay will receive a full refund less a $95 Cancellation Fee.
Cancellations received within 30 days of your stay will receive a gift certificate for your deposit less a $95 Cancellation Fee. (Gift certificates are valid for 2 years from the date of cancellation)
Cancellations received within 7 days of your stay will forfeit any deposits or gift certificates already redeemed.
Cancellations received less than 72 hours of your stay will be charged the full amount.

SEVERE WEATHER POLICY

In the event the weather forecasts indicate an imminent threat or strong chance of severe weather, we reserve the right to:

Cancel your reservation should you be scheduled to arrive on or before the day of the weather event is predicted to occur. In this case we would hope to reschedule your visit to an alternate date. If an alternate date is not feasible, you will be refunded in full.
Request you vacate the cottage as soon as possible to prevent you from being stranded and unable to get out. You will be refunded in full for any unused portion of your stay. In all cases there will be no financial penalties. This policy applies mostly to inclement winter weather. However, it also applies to any other types of severe weather events.

GIVING BACK

10% of Autumn Ridge Cottages' net profits are donated back to local non-profit organizations.